Is TempMee a temp agency? a. No! We are not a temp agency, we are a community that connects local hygienists with dental offices whether it be for temporary or permanent placement. We have replaced those old-school temp agencies with technology, making the process a whole lot quicker, easier, and cheaper.
How do I request a hygienist? a. You can use the TempMee Web Platform or Mobile App. Once logged in, you’ll be directed to the “Request A Temp” page where you can post jobs as needed.
b. You can also call, text or email your request (786-460-2170 or firstname.lastname@example.org). While we suggest the web and mobile app for your convenience, our concierge hygienist coordinators are happy to help.
How do you guarantee the quality of the hygienists on TempMee? a. Every hygienist on the platform is screened, their licenses are verified, and they are peer reviewed to make sure they are qualified to temp at your office.
How do I create a TempMee account for a Dental Office? a. Download the TempMee App or create an account from the TempMee website.
Who can create an account for the Dental Office? a. The Dental Office account can be created by the Dentist, Office Manager or another Administrator, however, you will have to verify your office information.
What if I don’t like my initial match? a. You always have the ability to decline any match within 20 minutes of confirming a hygienist that doesn’t meet your needs.
Why can’t I handpick my hygienist? a. Every hygienist on the platform is licensed and certified to provide the best possible service. While you are able to select variables such as first available, closest, or most experienced, you are not able handpick your hygienist in order to maintain a fair community.
How much does it cost? a. It is free to make an account and post a shift. You choose how much you’d like to pay the hygienist then TempMee adds an 18.5% booking fee on top of the hygienist’s pay. TempMee’s average booking fee is about $53 per shift, but this number fluctuates as the hygienist’s pay and length of shift change.
How and when do I pay the hygienist and booking fee? a. TempMee will charge the Dental Office for both the hygienist’s pay and the TempMee Booking Fee. When a shift is confirmed by the Dental Office, they are charged the 18.5% booking fee and the hygienists day pay. These funds are held in escrow until the completion of the shift. If the hours worked vary from what was initially planned, any adjustments must be sent to TempMee customer support by 11:59 pm the day of the shift.
What forms of payment does the TempMee Platform Support? a. The Dental Office can pay with a credit/debit card or ACH. Once logged in, use the “Payment” tab to manage your payment method(s).
No one has responded to my job posting, what can I do? a. While most postings fill within the first several hours, sometimes a posting will go unfilled. This can be due to a number of reasons, it’s usually a below-average rate or lack of hygienists in your area though. Please contact TempMee’s customer support if you’d like our expert opinion on why it’s not filling and some suggestions that will increase your odds of finding a temp on our platform.
How long do I have to confirm a pending shift and /or a new offer? a. Pending offers occur when a hygienist accepts your posted shift and is awaiting you to confirm them as your desired temp RDH for the shift you posted. New offers are when a hygienist accepts your posted shift at a higher hourly rate than your initial post’s hourly rate. Both new offers and pending offers will auto-expire after 5 business hours from their initial submission from a dental professional.
Why do I have to enter a form of payment before I can submit a posting? a. This is in order to protect both parties and to make sure there are sufficient funds as your preferred payment method is how we collect our booking fee and pay the hygienist.
What is escrow? a. An escrow is a financial arrangement where a third party (in this case TempMee) holds and regulates the payment of the funds required for two parties involved in a given transaction.
What about taxes? a. TempMee manages tax documents for the hygienists’ earned income. Dental Offices do NOT manage these documents on behalf of the hygienist when booked through TempMee.
How is the Hygienist paid? a. Hygienists are paid by TempMee. Funds are released within 24hrs of the completion of a shift to allow time for adjustments. The funds typically arrive in the Hygienists account 2-3 business days after the transfer.
How does the “I Prefer” offer system work? a. You have the ability to select what you value most in a temporary Hygienist. Whether it’s years of experience, the hygienist’s proximity to your office, or you may just want the first available. This information will be noted to improve your experience.
Can I hire a TempMee hygienist? a. TempMee offers a permanent placement recruiting service. Please contact TempMee’s customer support if you’d like more information.
What if the Dental Office needs to cancel? a. Things happen and sometimes an office needs to cancel. Depending on when the office cancels and when the shift is depends on if or how much a Hygienist is paid for the cancellation. The hygienist’s pay for a cancelled shift equates to the amounts charged to the dental offices as noted below.
b. The Dental Office can cancel at any time, however, fees may apply. If a shift is cancelled between 100 days – 73 hours before a shift, the office can cancel, but will not be refunded the TempMee Booking Fee that was charged upon confirmation.
c. Between 72-24 hours before the shift, the office has 20 minutes to cancel a confirmed shift. A shift that is cancelled between 72-25 hours before the shift, the office will be charged 25% of the hygienist’s pay. The hygienist will then be paid the 25% of the booked pay for inconvenience and loss of work.
d. A shift cancelled or adjusted within 24 hours before a shift will NOT be refunded and the office will still be charged 100% of the hygienist’s pay. The hygienist will still be paid 100% of the booked pay for inconvenience and loss of work.
e. While TempMee makes every effort to provide pay to the hygienist in the event of a dental office cancellation, TempMee reserves the right to waive this pay if the cancellation is determined to be the result of an act of god, catastrophic event, or force of nature.
f. Any hygienist that chooses to leave an office during a shift who has patient scheduled adjustments rather than stay will only be paid for the time the hygienist was at the office.
g. If a hygienist has a shift that was cancelled within 72 hours of the shift and picks up a new shift in place of the cancelled shift, the hygienist will only be paid for the new booked shift. If the hygienist would have earned more working the cancelled shift, the hygienist will be the highest daily pay.
What if the hygienist needs to cancel? a. If a hygienist cancels, the office will be refunded and the shift will automatically repost. We will work hard to refill the shift.
b. If we are unable to refill the shift, we will refund 100% of the TempMee Booking Fee and the hygienist’s full pay.
Is there a Fee for Hiring a Temp from TempMee full-Time? Yes, there is! Please read through the following section from our terms of service about this office-saving opportunity! TempMee Automatic Dental Hygienist Temp To Hire Service
By using the TempMee platform all users automatically consent to the “Dental Hygienist Temp to Hire Service”.
TempMee is authorized to collect a “finder’s fee” due to the connection and hiring of one of TempMee’s Verified Hygienists via TempMee’s Temporary Placement Platform.
Temp To Hire service is intended to give offices the option to offer any of TempMee’s Verified Hygienists a permanent position. To hire said professional requires the office to provide TempMee written notice of hire within 24 hours of the acceptance of such position. EXPECTATIONS: All employment details are to be decided between the hygienist and the office. Some examples of employment details include but are not limited to: start date, compensation, employment status, etc. TempMee cannot guarantee that the hygienist will accept the employment opportunity nor can TempMee guarantee that the hygienist’s tenure will last any specified length of time.
The competitiveness of the total compensation package and the hygienist’s experience from their temp shift via TempMee’s temporary placement platform will play a significant role in the hygienist’s willingness to accept the job offer. While TempMee can be used to connect the office with the hygienist, TempMee is not responsible for any part of the hiring process. TERMS & CONDITIONS: (Based on the Payment Plan Options detailed below): Upfront Payment Option:
Payment: The service agreement shall begin on the authorization signature date above. The fee for services shall be $1,500 payable on the date of the signature above. Completion: The dental office is required to inform TempMee of the acceptance of a position by a candidate, in any capacity, within 24 hours. At which time all work and deliverables in this agreement will be considered complete, and all outstanding balances shall now become actualized and/or due. This agreement is for the hiring of one (1) dental hygienist unless explicitly listed elsewhere. Any additional hygienists, hired in any capacity, from the efforts of TempMee will be considered a separate contract, requiring full payment of $1800 per hygienist hired for additional services rendered. Monthly Payment Plan:
Payment: The service agreement shall begin on the authorization signature date above. The fee for services shall be $300 payable on the date of signature and $300 shall be payable on the same day of each month for the following 5 months. Completion: The dental office (client) is required to inform TempMee of the acceptance of a position by a candidate, in any capacity, within 24 hours. At which time all work and deliverables in this agreement will be considered complete, and the six-month payment plan will begin
This agreement is for the hiring of one (1) dental hygienist unless explicitly listed elsewhere. Any additional hygienists, hired in any capacity, from the recruiting efforts of TempMee will be considered a separate contract, requiring full payment of $1800 per hygienist hired for additional services rendered.
What happens if a hygienist “No Calls, No Shows”? a. Because TempMee works with vetted professionals, this is extremely rare. If it does happen, we will immediately refund the office for the shift and work to refill the shift last minute if requested.
Can I contact the hygienist before I confirm them for my shift? a. After the shift is confirmed, TempMee can arrange to have the hygienist call your office prior to the shift.
Can I add multiple office locations to my account? a. You must create a separate account for each location. We do this to avoid confusion for all parties.
Do you offer any other dental professionals or positions? a. We currently work strictly with hygienists. However, we are working to add assistants and associate dentists to our community as well.