Dentist Frequently Asked Questions
- Is TempMee a temp agency?
a. No! We are not a temp agency, we are a community that connects local
hygienists with dental offices whether it be for temporary or permanent
placement. We have replaced those old-school temp agencies with technology,
making the process a whole lot quicker, easier, and cheaper.
- How do I request a hygienist?
a. You can use the TempMee Web Platform or Mobile App. Once logged in, you’ll
be directed to the “Request A Temp” page where you can post jobs as needed.
b. You can also call, text or email your request (786-460-2170 or
email@example.com). While we suggest the web and mobile app for your
convenience, our concierge hygienist coordinators are happy to help.
- How do you guarantee the quality of the hygienists on TempMee?
a. Every hygienist on the platform is screened, their licenses are verified, and they
are peer reviewed to make sure they are qualified to temp at your office.
- How do I create a TempMee account for a Dental Office?
a. Download the TempMee App or create an account from the TempMee website.
- Who can create an account for the Dental Office?
a. The Dental Office account can be created by the Dentist, Office Manager or
another Administrator, however, you will have to verify your office information.
- What if I don’t like my initial match?
a. You always have the ability to decline any match within 20 minutes of confirming
a hygienist that doesn’t meet your needs.
- Why can’t I handpick my hygienist?
a. Every hygienist on the platform is licensed and certified to provide the best
possible service. While you are able to select variables such as first available,
closest, or most experienced, you are not able handpick your hygienist in order to
maintain a fair community.
- How much does it cost?
a. It is free to make an account and post a shift. You choose how much you’d like to
pay the hygienist then TempMee adds an 18.5% booking fee on top of the
hygienist’s pay. TempMee’s average booking fee is about $53 per shift, but this
number fluctuates as the hygienist’s pay and length of shift change.
- How and when do I pay the hygienist and booking fee?
a. TempMee will charge the Dental Office for both the hygienist’s pay and the
TempMee Booking Fee. When a shift is confirmed by the Dental Office, they are
charged the 18.5% booking fee and they hygienists day pay. These funds are held
in escrow until the completion of the shift. If the hours worked vary from what
was initially planned, any adjustments must be sent to TempMee customer support
by 11:59pm the day of the shift.
- What forms of payment does the TempMee Platform Support?
a. The Dental Office can pay with a credit/debit card or ACH. Once logged in, use
the “Payment” tab to manage your payment method(s).
- No one has responded to my job posting, what can I do?
a. While most postings fill within the first several hours, sometimes a posting will go
unfilled. This can be due to a number of reasons, it’s usually a below average
rate or lack of hygienists in your area though. Please contact TempMee’s
customer support if you’d like our expert opinion on why it’s not filling and some
suggestions that will increase your odds of finding a temp on our platform.
- Why do I have to enter a form of payment before I can submit a posting?
a. This is in order to protect both parties and to make sure there are sufficient funds
as your preferred payment method is how we collect our booking fee and pay the
- What is escrow?
a. An escrow is a financial arrangement where a third party (in this case TempMee)
holds and regulates the payment of the funds required for two parties involved in
a given transaction.
- What about taxes?
a. TempMee manages tax documents for the hygienists’ earned income. Dental
Offices do NOT manage these documents on behalf of the hygienist when
booked through TempMee.
- How is the Hygienist paid?
a. Hygienists are paid by TempMee. Funds are released within 24hrs of the
completion of a shift to allow time for adjustments. The funds typically arrive in
the Hygienists account 2-3 business days after the transfer.
- How does the “I Prefer” offer system work?
a. You have the ability to select what you value most in a temporary Hygienist.
Whether it’s years of experience, the hygienist’s proximity to your office, or you
may just want the first available. This information will be noted to improve your
- Can I hire a TempMee hygienist?
a. TempMee offers a permanent placement recruiting service. Please contact
TempMee’s customer support if you’d like more information.
- What if the Dental Office needs to cancel?
a. Things happen and sometimes an office needs to cancel. Depending on when
the office cancels and when the shift is depends on if or how much a Hygienist is
paid for the cancellation. The hygienist’s pay for a cancelled shift equates to the
amounts charged to the dental offices as noted below.
b. The Dental Office can cancel at any time, however, fees may apply. If a shift is
cancelled between 100 days – 73 hours before a shift, the office can cancel, but
will not be refunded the TempMee Booking Fee that was charged upon
c. Between 72-24 hours before the shift, the office has 20 minutes to cancel a
confirmed shift. A shift that is cancelled between 72-25 hours before the shift, the
office will be charged 25% of the hygienist’s pay. The hygienist will then be paid
the 25% of the booked pay for inconvenience and loss of work.
d. A shift cancelled or adjusted within 24 hours before a shift will NOT be refunded
and the office will still be charged 100% of the hygienist’s pay. The hygienist will
still be paid 100% of the booked pay for inconvenience and loss of work.
e. While TempMee makes every effort to provide pay to the hygienist in the event of
a dental office cancellation, TempMee reserves the right to waive this pay if the
cancellation is determined to be the result of an act of god, catastrophic event, or
force of nature.
f. Any hygienist that chooses to leave an office during a shift who has patient
scheduled adjustments rather than stay will only be paid for the time the hygienist
was at the office.
g. If a hygienist has a shift that was cancelled within 72 hours of the shift and picks
up a new shift in place of the cancelled shift, the hygienist will only be paid for the
new booked shift. If the hygienist would have earned more working the cancelled
shift, the hygienist will be the highest daily pay.
- What if the hygienist needs to cancel?
a. If a hygienist cancels, the office will be refunded and the shift will automatically
repost. We will work hard to refill the shift.
b. If we are unable to refill the shift, we will refund 100% of the TempMee Booking
Fee and the hygienist’s full pay.
- What happens if a hygienist “No Calls, No Shows”?
a. Because TempMee works with vetted professionals, this is extremely rare. If it
does happen, we will immediately refund the office for the shift and work to refill
the shift last minute if requested.
- Can I contact the hygienist before I confirm them for my shift?
a. After the shift is confirmed, TempMee can arrange to have the hygienist call your
office prior to the shift.
- Can I add multiple office locations to my account?
a. You must create a separate account for each location. We do this to avoid
confusion for all parties.
- Do you offer any other dental professionals or positions?
a. We currently work strictly with hygienists. However, we are working to add
assistants and associate dentists to our community as well.